HALO App Privacy Policy
Effective Date: August 20, 2025
At Health And Legacy Organization (HALO), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the HALO mobile application (the “App”). By using the App, you consent to the practices described in this policy. If you do not agree with this policy, please do not use the App.
1. Information We Collect
We collect the following personal information when you sign up for or use the HALO App:
- First Name and Last Name: To identify you and personalize your experience.
- Photo: To allow you to add a profile picture (optional).
- Phone Number: To enable communication with insurance agents and for account verification.
- Email Address: To create your account, send notifications, and provide updates about the App’s services.
Note: While we collect this information to facilitate your use of the App, we do not store or retain this data on our servers after your session ends.
Other Data
- Usage Data: We may collect non-personal information about how you interact with the App, such as the features you use, pages visited, and time spent on the App. This data is anonymized and used to improve the App’s functionality.
- Device Information: We may collect information about your device, such as the operating system, device type, and IP address, to ensure compatibility and security.
- Cookies and Similar Technologies: The App may use cookies or similar technologies to enhance your experience, such as enabling fingerprint authentication or four-digit passcode login.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your HALO account.
- Connect you with verified, state-licensed insurance agents based on your zip code.
- Facilitate communication between you and your insurance agent.
- Allow you to review insurance information, schedule appointments, and manage in-person or video visits.
- Provide updates on medical, healthcare, and community news through our newsletter.
- Enable you to share informative videos and post articles about local events.
- Improve the App’s functionality and user experience.
Since we do not save your personal information, it is only used during your active session to provide the services described above.
3. Data Sharing and Disclosure
We do not store your personal information, and therefore, we do not share it with third parties except in the following limited circumstances:
- With Insurance Professionals: Your information (e.g., name, phone number, email) may be shared with verified, state-licensed insurance agents to facilitate communication and provide insurance-related services. This sharing occurs only during your session and with your consent.
- Service Providers: We may engage third-party service providers to perform functions such as hosting, analytics, or payment processing. These providers have access to your information only to perform their tasks and are contractually obligated to protect it.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or to comply with legal obligations.
- Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but only with appropriate safeguards.
4. Data Retention
As stated, we do not store or retain your personal information (first name, last name, photo, phone number, email) after your session ends. Any temporary data collected during your use of the App is deleted once you log out or close the App.
5. Security
We implement industry-standard administrative, technical, and physical safeguards to protect your information during your session. For example:
- Data is encrypted in transit to prevent unauthorized access.
- You can enable fingerprint authentication or a four-digit passcode for secure login.
- We regularly review our security practices to ensure your information is protected while in use.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Choices and Rights
You have control over the information you provide to the App:
- Account Information: You can update or modify your account details at any time within the App.
- Opt-Out of Communications: You may opt out of receiving newsletters or marketing communications by following the unsubscribe instructions in those messages or by contacting us at support@healthandlegacy.org.
- Access and Deletion: Since we do not store your personal information, there is no retained data to access or delete. If you have concerns about your data, please contact us.
If you are a resident of certain jurisdictions (e.g., California under the CCPA or the EU under GDPR), you may have additional rights, such as the right to access, correct, or restrict the use of your personal information. Please contact us to exercise these rights, though note that our non-retention policy may limit the applicability of such requests.
7. Children’s Privacy
The HALO App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it immediately.
8. International Data Transfers
The HALO App may process your information in the United States or other countries where our service providers operate. By using the App, you consent to the transfer of your information to these locations, which may have different data protection laws than your country of residence. We use appropriate safeguards, such as Standard Contractual Clauses, to protect your information during such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy in the App or on our website and updating the “Effective Date” above. Your continued use of the App after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Health And Legacy Organization (HALO)
Email: support@healthandlegacy.org
Address: